Technology Adoption and Staff Development

 

In designing a teacher ICT development strategy it is now possible to absorb the findings of a number of lengthy and well-researched projects. In doing so our focus lies on the teachers and the changing roles that they would generally need to assimilate in an evolution of practice.

Levels of Practice

One tool that is helpful in assessing both individual and school-wide readiness for harnessing ICT in the kind of curriculum described in this paper is the Levels of Instructional Practices Survey (Moersch, 1994). It describes the levels of technology integration that would typically be found amongst teachers on the staff of a school.

Table 3. Levels of Teaching Practices (Adapted from Moersch, 1994)

  Level 1 Level 2 Level 3
Learning Materials Heavy reliance on content, text books and traditional aids, such as the blackboard Emphasis on learner-centered activities such as experiments, worksheets, resource kits Determined by the problem areas under study. Diverse use of resources and ICT tools
Learning Activities Traditional verbal activities Emphasis on learners' active participation but not on authentic context Emphasis on learner activism and issues; investigations; authentic hands-on inquiry related to real world problems
Teaching Strategy Educator led Educator is facilitator and resource person Educator is a co-learner and strategic facilitator leaving initiative with the learner
Evaluation Traditional factual testing Many assessment methods, including questions with no obvious correct answer Integrated and varied assessment done continuously throughout the process. Linked to problem solving, portfolios, open-ended questions and peer reviews
Technology Drill-and-practice, little integration with the topic Isolated hands-on experiences such as word processing spreadsheet graphing, e-mail and information searches Expanded view of technology as a process, product and tool to find solutions to authentic problems, information literacy is advanced

The ideal outcome of a staff development strategy would be to see all teachers practicing at Level 3, but in reality there is a long learning pathway that only a small percentage of teachers have fully traversed.

Teachers could typically identify the levels that they have reached by using rubrics such as those in Table 4 and Table 5. Table 4 is used to determine the comfort level of teachers with the use of technology for largely personal and administrative purposes.

Table 4: Rubric to Assess Basic Computer and Technology Use

Level Comfort Level of technology to determine the staff development design
1 I am aware of the technology available but do not use it. I am uncomfortable with the thought of using technology.
2 I do simple tasks on the computer as long as they do not overwhelm me. I can use a computer if someone sets it up for me and is available to support me if there are problems.
3 I am comfortable using technology, but I still ask for help. I use technology for my written and oral communications and personal use.
4 I realize technology can affect student achievement and the curriculum. I can manage the technology, paper, and files I create. I have started using technology with my students.
5 I use technology with my students as an instructional tool. Technology is just like a pencil or a book. I use new ways of enhancing the curriculum with technology.
6 I explore, evaluate, and use digital information for my work and play. I share student work and enjoy collaborating with colleagues. I am learning from my students.

Source. Bray (1999)


Table 5 is used to determine the comfort level of teachers using technology in the classroom.

Table 5: Rubric to Measure Integration of Technology in Core Curriculum

Level Level of integrating technology and comfort level of usage with students
1 I have my students go to the computer lab or library by themselves. The computer teacher or librarian supervises them. I have not included technology as part of the curriculum.
2 I have programs on computer(s) in the classroom that students can use, but they are used as a stand-alone program and as a supplement to the curriculum. When my students go the lab, they are working on a project that the computer teacher developed.
3 I use my computer connected to a TV or projector to present projects and demonstrate programs. My students are using technology for writing projects. I use interesting software programs, internet sites, and support materials as part of the curriculum.
4 I have reviewed the curriculum and found technology resources that enhance it. My students are using technology as one more tool that is in the classroom. I have found ways to adapt technology to fit the curriculum and align with state or district content standards.
5 I am interested in creating exciting curriculum that involves and motivates the students. I have seen what other teachers in the same grade and subject areas are doing with technology, as part of the curriculum. I have invented new strategies of using technology as part of the curriculum.
6 My students create exciting projects that expand the curriculum. I collaborate with other teachers (critical friends) that teach the same subjects so we are not reinventing the wheel. I have formed partnerships with companies, agencies, or parents that see new ways of teaching and learning.

Source. Bray (1999)

While Table 4 and 5 are essentially teacher self-assessment tools, Table 6 is another example of how different levels of ICT integration can be identified in teaching activity, in this case to gauge school readiness for technology integration. note the use of "Integration" to describe level 4. This does not suggest that level 4 is the only level of ICT integration, but you will notice that level 4 is the first stage at which the teacher moves away from using ICT to support traditional practice and that the learners become significantly more involved at this stage. It is when this happens that true ICT integration starts to take place and the real benefits of ICT will become apparent.

Table 6. Levels of Computer Efficiency

0 Nonuse A perceived lack of access to ICT tools or a lack of time to pursue the use of ICT. Educators use conventional teaching aids
1 Awareness The educator does not use computers in lesson time, but the learners do have access to computers for activities such as literacy classes. Educators use the computers for lesson preparation and administrative work.
2 Exploration ICT is used as a supplement for lessons in the form of drill-and-practice tutorials, educational games, and simulations. This is used either for extension or remedial purposes.
3 Infusion ICT tools such as word processors, spreadsheets, databases e-mail or the Internet support traditional lessons in limited contexts.
4 Integration Educators can readily integrate ICT in lessons, providing learners with a tool to manage information, identify and solve problems and present original ideas.
5 Refinement ICT access is extended beyond the classroom. Educators actively use ICT to access real world environments and institutions in order to identify and solve authentic and challenging problems.

Source: Adapted from Moersch, 1995

These levels typically give an indication of the kinds of skills that teachers need to acquire before their use of ICT in the classroom will have some measurable impact. While some skills are specifically mentioned a range of skills related to organizational and classroom management should also be taken into consideration as part of the holistic teacher ICT development strategy.

Role shifts

In the Apple Classrooms of Tomorrow Project it was often found that a definite gap existed between the beliefs and actual practice of educators. (ACOT, 1995). Training appeared successful when constructivist-learning strategies were used. However, back in the classroom the same teachers showed no signs of adapting their more traditional practices. It became evident that educators accept and respond to change at different rates. They clearly needed sustained support in the form of technical assistance, ongoing strategic facilitation and encouraging reflection before they were able to consider adaptation to the new technologies. There is no single recipe for achieving effective teacher development and, in general, there is no shortcut to achieving this.

Teacher roles took a long time to change, which highlights the need to first support existing practice before making demands on change in practice. It is likely that the continued use of ICT will act as a catalyst towards change the teaching roles from “instructivist” approaches to incorporating more constructivist principles. Notably, the ACOT project modeled constructivist practice from the earliest stages of the project.

Table 8: Role shifts for Teachers and Students during Adoption and Diffusion Stages

  Stage Teachers / Pedagogy
Students
1 Entry

Predominantly traditional practice, text based.
Teachers complain about time constraints.

Peer assistance initiated by students
2 Adoption Predominantly traditional practice, text based.
Computers assist with traditional practice.
Peer support more formalized – teachers assign student support roles
3 Adaptation Integrate computer use.
Leads to more open-ended tasks.
Discover value in computers.
Teachers benefit more from reflection.
More teacher-student partnership in learning
4 Appropriation Meaningful mind shift.
Longer-lasting changes to practice.
Teachers more willing to share with each other
Teachers acknowledge and are more comfortable with student expertise.
Mutually beneficial partnership in learning. Students as subject matter experts.
5 Invention More constructivist-type activities that determine interactive nature of computer use  


Principles

It would be worth noting the principle features of the ACOT Teacher Development Model:

  • Teachers attending a centralized training session in groups of two to four from the same school
  • A constructivist learning approach is promoted throughout
  • The coordinator would engage the teachers in ongoing conversation and reflection about their practice
  • Teachers would develop learning tasks that used technology and implement it on return to their classrooms
  • Coordinators would provide follow up support to assist with the implementation

The ACOT project was characterized by:

  • Technology use in the classroom
  • Extensive research and formative assessment
  • Massive capital investment
  • Relatively little use of the Internet
  • Great emphasis on educator development and support
  • Strong support by partners, especially in educational circles
  • Its relatively long-term outlook.

Principles of sound staff development that emerged from the ACOT project are:

  1. The context of classroom experiences and needs was always used
  2. Modules were developed that could be implemented back at school
  3. Educators worked in teams in order to reduce isolation
  4. The constructivist learning approach was used (learning by doing)
  5. Reflection of practice was encouraged
  6. Educators were encouraged to make plans for change in practice, based on reflection
  7. Situated learning took place through follow-up class visitations
  8. Follow-up support and a continuation of the dialogue took place
  9. Educators had access to technology when returning to their schools6,7,8.

The importance of mechanisms for support cannot be over-emphasized. The "adoption of innovation and the creation of a collaborative environment are complimentary conditions for change4". Mention is made of a "symbiotic relationship" between the two. It is emphatically stated that "lasting change will not occur simply by giving teachers the latest technological tools. Teachers must be provided with on-going support which is available only if the larger system in which they are working changes as well4".
(ACOT)

Stages of adoption – The Integrated Technology Adoption and Diffusion Model

Several more recent educational ICT projects influenced the development of the Integrated Technology Adoption and Diffusion Model (Table 9). Most recently the WEB Project in Vermont was used to identify professional development strategies that work at various stages of technology adoption.

Table 9: Effective Strategies for the Stages of Learning/Adoption

Developmental Stage Effective Strategies
Stage 1. Teacher as Learner.
In this information-gathering stage, teachers learn the knowledge and skills necessary for performing instructional tasks using technology.
Time for training; demonstrations of promising practices; ongoing professional development by peers rather than one-shot workshops by outside experts; in-service sessions that stress the alignment of technology with curriculum and standards.
Stage 2. Teacher as Adopter.
In this stage, teachers progress through stages of personal and task management concern as they experiment with the technology, begin to try it out in their classrooms, and share their experiences with their peers.
Online resources, helpdesks, and other forms of readily accessible technical support; mechanisms to deal with technical problems as they arise; in-building technical specialists; other technology-savvy teachers who can mentor new users and provide them with care and comfort as well as information; open lab workshops at school sites to solve specific technical problems.
Stage 3. Teacher as Co-Learner.
In this stage, teachers focus on developing a clear relationship between technology and the curriculum, rather than concentrating on task management aspects.
Workshops and online resources with strategies for enhancing instruction and integrating technology into the curriculum; collegial sharing of standards integration; exemplary products and assessment ideas; use of students as informal technical assistants.
Stage 4. Teacher as Re-affirmer or Rejecter.
In this stage, teachers develop a greater awareness of intermediate learning outcomes and begin to create new ways to observe and assess impact on student products and performances, and to disseminate exemplary student work to a larger audience.
Administrative support; an incentive system that is valued by adopting teachers; awareness of intermediate learning outcomes such as increased time on task, lower absenteeism, greater student engagement, and increased meta-cognitive skills; evidence of impact on student products and performances; dissemination of exemplary student work.
Stage 5. Teacher as Leader.
In this stage, experienced teachers expand their roles to become action researchers who carefully observe their practice, collect data, share the improvements in practice with peers, and teach new members. Their skills become portable.
Incentives for co-teaching onsite workshops; release time and other semi-permanent role changes to allow peer coaching and outside consulting; support from an outside network of teacher-leaders; structured time for leading in-house discussions and workshops; transfer of skills if teacher goes to another school.

Source: Sherry (2000)

Strategy based on understanding

Scanning through the above tables should have given you some understanding of the extent to which teachers evolve as integrators of ICT. It is the exceptional teacher that sees the value of ICT and immediately adopts its us at a sophisticated level. In most cases one has to provide ongoing support and exercise patience as they develop confidence and understanding. A knoweldge of best practice in this regard will help you to develop a sound strategy.

Primary in the moinds of teacher will be several typical questions. Five attributes to an Innovation identified by Rogers’ Diffusion of Innovations are:

  • Relative advantage: Is the innovation seen as better than what it replaces?
  • Observability: Can others see how the innovation works and observe its consequences?
  • Compatibility: How consistent is the innovation with the values, past experience, and needs of potential adopters?
  • Complexity: Is the innovation easy to understand, use, and maintain?
  • Trialability: Can the innovation be tried out on a limited basis?

Homophily, "the degree to which two or more individuals who interact are similar in certain attributes". ICT was not perceived as an innovation introduced from outside. Teacher-trainees learned their necessary telecommunications skills in the classroom from fellow teachers or the school’s technical resource person.

Observability is "the degree to which the results of an innovation are observable to others", especially near-peers and colleagues within the same school. Open labs and demonstrations enabled new users to explore the system on their own, observe its effects directly, and evaluate its effectiveness within their own, non-threatening environment. New users often ask questions like "what are the innovation’s consequences?" and "what will its advantages and disadvantages be in my particular situation?" (Sherry 2000)

Change

According to William Bridges, there are three phases people encounter as they go through the process of change:

  1. the process of letting go of old ways of thinking and acting
  2. experiencing the neutral zone of transition and
  3. engaging with new beginnings

He adds that “some people fail to get through transition because they do not let go of the old ways and make an ending; others fail because they become frightened and confused by the neutral zone and don't stay in it long enough for it to do its work on them. Some, however, do get through these first two phases of transition, but then freeze when they face the third phase, the new beginning. For that third phase requires people to begin behaving in a new way, and that can be disconcerting -- it puts one's sense of competence and value at risk”. (Bridges 2000)

It should therefore be noted that change is a gradual process that requires strong, ongoing emotional support over and above the traditionally recognized technical support.

References:

Apple Classroom of Tomorrow Project (1995)
http://www.apple.com/education/professionaldevelopment/research.html

  1. Changing the Conversation about Teaching Learning and Technology
  2. Evaluation Study: First and Second Year Findings
  3. Teacher Beliefs and Practices (Part I): Patterns of Change
  4. Teacher Beliefs and Practices (Part II): Support for Change
  5. Teaching in High Tech Environments: Classroom Management Revisited
  6. Partnerships for Change
  7. The Relationship between Technology Innovation and Collegial Interaction
  8. Creating and Alternative Context for Teacher Development: ACOT's Two Year   Pilot Project
  9. Creating and Alternative Context for Teacher Development: The ACOT Teacher Development Centers
  10. Integrating Technology Into Classroom Instruction: An Assessment if the
  11. Impact of the ACOT Teacher Development Center Project
  12. Support and Training for Learning Communities
  13. Teacher-centred Staff Development

Bray (1999), Technology staff development: How do we get and keep our teacher on board. Symposium conducted at the California Users Conference, Palms Springs,CA.

Bridges, W and Mitchell, S, (2000) Leading Transition: A New Model for Change
[Online] http://www.pfdf.org/leaderbooks/L2L/spring2000/bridges.html

Moersch C, Level of Technology Implementation (Loti): A Framework for Measuring Classroom technology Use, Learning and Leading With Technology (Nov 1995)

Moersch, C. (Fall,1994). Labs for learning: An experiential-based action model. A paper for the National Business Education Alliance

Moersch C, Computer Efficiency: Measuring the Instructional Use of Technology, Learning and Leading with Technology (Dec 1996)

Sherry, L, et al. (2000) New Insights on Technology Adoption in Schools
[Online] http://www.thejournal.com/magazine/vault/A2640.cfm

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