Think of reasons
why learners ask questions.
These could be:
- To try for deeper understanding
- To satisfy curiosity
- To get information
"Asking
questions is a useful skill which, if properly acquired, can last
a lifetime. As the students will not always have the benefit of
a teacher to ask the questions, they must learn to ask their own
questions and search for the answers."
Important
things to consider when managing questions in class are:
- the purpose of the question;
- the nature of the question
- to whom the question is directed;
- the wait time before expecting an answer;
- who is chosen to answer the question;
- the interaction between learners and learners,
- when one would use closed questions
- when one would use open questions
- and the interaction between teacher and learners
that follows from the questioning.
Never be afraid to admit that you
do not know something when using ICTs you will often find
that your learners know more than you and many times they will certainly
know different ways of doing things. So allow them to show
the others teaching is the best way to learn. Alternatively,
if you do not know the answer and nobody knows then you can always
suggest a resource where the answer can be found.

"Be
a model for the questioning mind - share your own curiosity, reveal
your own doubts, be open about the things you don't know or aren't
sure of."
Handling responses to questions
It is difficult enough to get
children to answer questions let alone to get them to ask questions
themselves. It is very important to consider how you react to their
answers and the questions they ask. You must show that you are listening
and show that you want the rest of the class to listen. No child
who responds to your question should ever be ridiculed - so always
try to be encouraging even if a learner gives a completely wrong
answer - and never interrupt.
Question:
"What promotes deeper thinking and answers of substance?"
Answer:
"active listening (by the educator)
and quality thinking time (for the learners)"
Educators can respond to learners
in a number of ways. If the learner responds to the question or
asks another question, the educator can reinforce the answer by
making positive statements about the response or can probe further
and ask the learners more questions about their responses. Sometimes
it is necessary to refocus the learners if the answer is not absolutely
accurate and sometimes it may be necessary to rephrase the question.
Sometimes you may want to ask an easier related question and then
return to the difficult question.
Research shows that learners need
on average at least 3 seconds to comprehend the question and to
respond. In contrast, educators tend to allow less than 2 seconds
of wait time. So try to make yourself wait longer for children to
respond and just see what happens.
Next time you are having a lesson
that involves questioning, take careful note of the amount of time
you allow learners to answer. Make a real effort to consciously
lengthen this time and deliberately improve your feedback comments
and see if it makes a difference. You may write to your
group about this if you wish. (This is not a compulsory activity)
Some questions can be directed at
the whole class:
- Who is still busy with this diagram?
This is a maintenance question.
This is a bad question, since it
is not directed at anyone and gives the teacher no useful feedback,
and, by the way, the answer to this question is ALWAYS "Yes"!!
Rather try to get into the habit
of asking your learners questions such as, "What do you understand?"
or "What have you understood / learnt so far?" Remember
that if you phrase it negatively, "What have you not
understood so far?" then nobody will want to answer. You may
be able to sound more approachable if you say something like "Where
do you feel stuck?" or "What do you think the problem
is here?"
- Why is there water on the outside
of this glass?
The teacher is directing the question
at the Science class and no one in the class knows whether they
are going to be asked to answer, so everyone thinks about the answer.
The teacher then waits and chooses a learner to answer. If there
is no response the teacher can encourage the learners with further
(leading) questions such as, "What would you like to ask?"
or "What else do you need to know before you answer that?"
To empower your learners
the whole class can be asked questions such as
- What would you like to do about this?
- How important is this?
- If you could change one thing about
this what would it be?
- Just suppose you were in charge, how
would you resolve this?
A question can be directed at individuals:
A direct question is often started
with the use of the person's name;
- Peter, what
is photosynthesis?
This method
of addressing people directly is often used to get their attention.
Direct questions are often used as instructions. The teacher
may have chosen Peter because Peter was seen to be inattentive,
or because Peter is known to have struggled with remembering this
previously. Unfortunately, the rest of the class is passive, knowing
that they do not have to think while Peter answers (unless the teacher
then asks Sipho whether Peters answer is correct).
Generally, it is better to ask the
whole class, then wait a few seconds, giving everyone sufficient
time to think about an answer before asking someone to answer. Remember,
rather than pouncing on someone who may not know the answer, give
a few more minutes or rephrase the question. You will find that
your questioning technique is working if you find yourself talking
less and your learners talking more.
The arrangement of desks in the classroom
can also influence the way your learners respond. Learners often
complain that they are not allowed to consult before answering.
Most learners do not want to "look stupid" in front of
their peers so that is often the reason why they do not want to
answer they just want to avoid the possibility of looking
stupid. To help them, you may like to allow them to talk about an
answer with their neighbour or in their group. Even better, they
can write down some ideas for answers and then try them out on their
partner first before telling the whole class. Have a
look at the this suggestion for paired
activity.
My fourth
graders teach me how to be a good teacher through their comments
and behavior. Sometimes, they get off-task because I assign math
problems that are too easy. In other situations, they become frustrated
and despondent because the problems are too hard.
Sometimes learners do ask stupid
questions but sometimes it is just that we do not take them seriously.
e.g. "Please sir, why do we have to learn Maths?" (or
whatever subject it is that you teach). You may dismiss the question
as being from a learner who is just wanting to waste your time with
a distracting question. However you could turn this into an interesting
discussion about how valuable maths is or for older learners, about
who makes curriculum decisions and why.
Some children think that when their
teacher tells them to discuss something in pairs or groups, this
is when they can talk about what they did at the weekend!
So make sure that the groups are talking about your topic and not
about their social life.
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